Let's play responsibly at rm97
Gambling is a form of entertainment. rm97 provides tools, guidance and 24/7 support so every player can enjoy it safely and within their means.
What you should know about gambling
Games of chance and betting can be a fun way to spend your time, but every game carries the risk of loss. At rm97, we put player self-control first.
Gambling is an enjoyable pastime when you play for fun and only spend what you can afford. However, gambling can become hard to control and may affect your finances, relationships and health. rm97's responsible gambling policy is designed to help every player stay in control and get help without delay if a problem arises.
This page covers everything you need to know: ways to limit how much you play, the Self-Exclusion tool, tools to prevent continued play, and available support channels.
Protective tools
rm97 offers 6 tools to help players manage their gambling habits.
Deposit Limit
Set your own maximum deposit amount per day, week or month. You can request a deposit limit anytime via Live Chat, 24/7.
Session Time Limit
If you want to limit how long you play in a single session, contact our support team and request a Time-Limit. You'll receive a notification when your time is up.
Temporary Time-Out
Need a short break? You can take a temporary Time-Out for anywhere from 24 hours to 30 days. During that period, access to your account is blocked immediately.
Self-Exclusion
If you decide to stop gambling, you can request Self-Exclusion. Choose a period from 6 months up to permanent exclusion. During this time, rm97 will stop sending you promotional messages.
Gambling History Review
You can log in to your account at any time to check your gambling history, deposit records and withdrawal records. Review your own activity regularly.
Educational Support
For questions about gambling, advice on staying in control, or help resolving a problem, reach out to rm97's 24/7 Live Chat. We're here for you in Burmese.
rm97 is a platform for players aged 21 and over only. rm97 strictly prohibits anyone under 21 from gambling on the platform.
Age Restrictions and Protection
rm97 verifies the age of players at registration to prevent anyone under 21 from playing. Players must provide accurate information and only open an account with correct details.
Are you a parent or guardian worried about your child accessing the site? We recommend installing parental control software on your computer or mobile phone. Contact the rm97 support team and we will walk you through how to set it up.
- Age verification at registration
- Strict protection against under-21 play
- Parental control recommendations provided
- Educational information to help explain the issue to family and those around you
Warning Signs of a Problem
Problem gambling can affect anyone. If you notice any of the following signs in yourself, seek help without delay.
Financial Warning Signs
- Continuing to play in order to recover losses
- Taking out loans to fund gambling
- Using household or family money to gamble
- Bank balance consistently running out due to gambling
Emotional Warning Signs
- Feeling restless or unsettled when not gambling
- Gambling in secret
- Gradually increasing the amount you gamble over time
- Trying to stop gambling but being unable to
If you notice any of the above signs in yourself, contact rm97's 24/7 Live Chat right away or email us at [email protected]. We are here to help in Burmese and can connect you with responsible gambling advisors.
How to Request Self-Exclusion
Players who want to stop gambling can follow the steps below.
Contact rm97 Live Chat
Reach out to a Live Chat agent available 24/7 on the rm97 platform and say "I would like to request Self-Exclusion." Our agents will assist you in Burmese.
Choose a Period
You can choose a Self-Exclusion period of 6 months, 1 year, or permanently. Once the period ends, you must request to reopen your account yourself. We cannot reopen it before the period is complete.
Account Blocked Immediately
From the moment your request is made, access to your rm97 account will be blocked and all promotional communications will be stopped.
Remaining Funds Can Be Withdrawn
Any balance not yet withdrawn before Self-Exclusion is requested can be retrieved by contacting [email protected]. Bonus funds earned through gameplay will be handled in accordance with our policy.
Reopening After the Period Ends
Once your Self-Exclusion period is over, only request to reopen your account when you are confident that your gambling is under control. rm97 will discuss with you whether it is suitable for you to continue playing.
Contact Us
Want to talk about Self-Exclusion, setting play time limits, or any gambling-related concern?
- Live Chat — 24/7
- [email protected]
All communications are handled in Burmese.
Tips for Safe Play
Follow these tips to keep gambling balanced and enjoyable as a form of entertainment.
- Only deposit and play with money you can afford to lose.
- Set a time limit before you play — stop when it is up.
- Do not chase losses.
- Make time for family and friends.
- Take regular breaks.
- If you are not enjoying it, stop — do not play when you are bored.
- Do not gamble with borrowed money.
- Do not play while drinking alcohol or using drugs.
- Do not treat gambling as a way to make money.
- If you have a problem, contact the rm97 support team right away.
Play Safe — rm97 Is Here to Help
To request gambling control tools, discuss any gambling-related concerns, or browse our FAQ — play safe with rm97.
Questions about responsible gaming
Games you can play safely
Follow rm97's responsible gaming policy and enjoy our games.